Consider a SaaS company that sells project management software. A customer sends: "I can't connect your application to our company's SSO. We followed the documentation but we're still getting an authentication error." An agentic support workflow could look like this: Step 1: Understand the request The AI identifies the issue as an SSO configuration problem. … Continue reading A Practical Agentic AI Customer Support Workflow
Tag: Agentic AI
The Rise of Autonomous Finance: How AI Agents are Changing Banking and Financial Operations
Author: Samrat Biswas Contact: LinkedIn According to Gartner's 2026 CIO and Technology Executive Survey, only 17% of organizations have deployed AI agents to date, but more than 60% expect to do so within the next two years. This number spans every industry, including banking and financial operations. That gap between structured data and slow, manual … Continue reading The Rise of Autonomous Finance: How AI Agents are Changing Banking and Financial Operations

